SarStuff - Status Page

Increased error rate - Host down Monday 1st February 2021 13:34:00

Connectivity issues with a database cluster node.

RESOLVED: Up-stream provider has not marked the issue as resolved there end but we have started to see traffic return to the downed cluster node since 3:50pm. All services should be back to normal and response times back to normal levels.

Posted 5 years ago by cutdmx12

UPDATE; There is a up-stream issue with AWS that is causing connectivity issues in the London EU-WEST-2 region. AWS are working on a fix now but have not provided us with an ETA.

We will continue to monitor the situation and will provide updates once we know more.

Expected next updated by: 4pm GMT

Posted 5 years ago by cutdmx12

We have located the fault with one of the servers in the cluster. We are in contact with our provider to get this host replaced as soon as possible.

At this time services dependent on this cluster is not impacted and will continue to operate with a slight increase in latency.

Next update expected by 2:15pm

Posted 5 years ago by cutdmx12